New to digital invoicing? No problem. This guide walks you from sign-up to your first invoice submitted to FBR — no technical skills needed, about 15 minutes start to finish.
Follow the path from top to bottom. Each step is a few minutes of work — the hard part is already done for you.
Sign up with your email and a password, then enter the 6-digit code we send you. Verification takes under a minute and keeps your invoicing account secure.
Tell us about your business: legal name, address, province, and your tax details — STRN (Sales Tax Registration Number) and NTN. These print on every invoice and are required for FBR to recognize you.
Paste the API token issued by FBR Digital Invoicing into the connection page and choose Sandbox (practice) or Production (live). Then hit the connection test — Invoxa shows a green check when FBR recognizes your business.
Register what you sell with its HS Code and unit of measure (like PCS, KGS or LTRS), add a customer, then compose your first invoice. Not sure what to enter? The Drafts screen lets you save and review before anything goes to FBR.
Press Submit — Invoxa validates the invoice, sends it to FBR, and returns an approval number with a QR code. Download the finished PDF and send it to your customer. That's it: you're digitally compliant.
Most hiccups are small: a mismatched STRN, an expired token, or the company not being activated yet. Check the quick fixes below, and if you're still stuck our support team replies by email fast.
The four questions we get asked most during setup.
Wait a full minute, then check spam and promotions folders. Use the Resend code button on the verification screen — codes expire after a short time, so request a fresh one if you waited a while.
Double-check you pasted the whole token with no missing characters, and that the environment matches the token: sandbox tokens only work with Sandbox selected, production tokens only with Production. Tokens are re-issued by FBR — if it still fails, request a new one from the FBR portal.
Invoxa shows the exact reason in plain words on the submission screen — most often a wrong sale type, an invalid UOM (use the values from the dropdown), or a tax rate that doesn't match your product category. Fix the highlighted field and resubmit; nothing is lost.
This almost always means your company isn't activated yet in Invoxa — not a bad password. Finish the company profile and connection steps above first, then run the agent again.
Once your first invoice gets an FBR approval number, everything from here is routine: create, submit, download, repeat.
Create your free account